Creating New Products in BigCommerce from Vend HQ POS by Kosmos eSync

Now that you have connected eSync to your Vend POS and Bigcommerce, below you’ll find the criteria to create new products and how to update existing products for inventory and price.

Criteria to Create a New Product in BigCommerce from Vend

4. **Create Simple Products (Send Standard Action)**
*  Item SKU has been updated with new database time stamp in POS.
*  Vend SKU
*  Item is Active in Vend
*  Item has a Product Name in Vend
*  Item has Inventory Value  (zero or higher) in Vend
*  Item has Price Value (zero or higher) in Vend
*  Item has a Category in Vend
*  Product Description  in Vend (not required)

4. **Create Matrix Products (Send Matrix Action)**
*  Item SKU has been updated with new database time stamp in POS.
*  Item has SKU in Vend
*  Item is Active in Vend
*  Item has a Parent Product Name & Child Products in Vend
*  Item has Inventory Value  (Zero or higher) in Vend
*  Item has Price Value (Zero or higher) in Vend
*  Item has a Category in Vend
*  Parent Product Description  in Vend (not required)

See article on ‘How to trigger point of sale updates, for an integration.’

Syncing existing Matrix Items requires options and option sets to match. See creating BigCommerce options and option sets from Vend POS. Criteria to Sync Inventory with Existing Products Run your inventory only Actions to update inventory to BigCommerce after a new product has been created. You will also need to update your inventory time stamp after.

5. **Sync inventory only Standard Products Action. (Send Inventory Levels Standard Action) ** 
* Item has a new time stamp in POS.
* Item has a sku in Vend matches BigCommerce
* Item is Active in Vend

6. **Sync inventory only Matrix Products Action.  (Send Inventory Levels Matrix Action) **
* Item has a new time stamp in POS.
* Item has a sku in Vend matches BigCommerce
* Item is Active in Vend
*  Item marked in Vend for List Item on Sale on Web Store
* Matrix Parent Name must match POS and BigCommerce.  
* * Example Vend Parent Name:  

Note: The time stamp for creating products in Vend is different from the time stamp to update inventory in Vend.

Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.

Also, see the following help article for list of Activit Log messages.

See video example on Bulk Migration of Items and Inventory from your POS to your Shopping Cart

If you’d like to purchase a support package, you can do so here.

If you have further questions, please post a ticket in our Help Desk